Current Openings

• Join Our Team

• Come celebrate year round with the BUYSEASONS family! There is always room for more people to join the party in our brand new 470,000 sq. ft state of the art facility in New Berlin, WI. Created in 1999 as an Internet Specialty Retailer, we are a company built on being whoever you want to be, as our flagship brand, BUYCOSTUMES.COM, is the leading online retailer of costumes and accessories.

  Check out our videos on MilwaukeeJobs.com and Jobing.com to learn more about what it’s like to work at BUYSEASONS!

  E-mail resume and cover letter to jobs@buyseasons.com

• .Net Engineer

  The .Net Engineer applicant will be a key team member and primarily be responsible for the development and maintenance of existing line of business applications and tools. In addition, he/she will also be involved in the implementation of new systems and capabilities utilizing current Microsoft based technologies.

  Required Skills

  • C#
  • Visual Studio
  • Object oriented design and development
  • Excellent problem solving and troubleshooting skills
  • Excellent communication
  • WPF
  • WCF
  • SQL

  Additional Beneficial Skills

  • Experience working with Team Foundation Server (TFS)
  • Experience working in a team environment
  • Ability to be a self-motivator
  • Should enjoy a challenge!

  Qualifications

  • Bachelor Degree in MIS, computer science or similar

  ---

   

  SQL Server Database Administrator

  The SQL Server Database Administrator will be responsible for supporting the company's SQL Server databases including troubleshooting, implementation of physical database changes, performance tuning, index tuning, monitoring critical events, performing backups and restores. Position will also interface with the Application Development and Operations teams.

  Responsibilities

  • Lead support of SQL Server 2005 and 2008databases.
  • Review and promote DDL changes, ETL processes, and scheduled tasks to production systems.
  • Develop and implement metrics to monitor the performance and health of production servers.
  • Work with other engineers to identify performance bottlenecks.
  • Maintain documentation on operational processes.
  • Ownership of database security access rights.
  • Assist developers with database design and implementation of production applications.
  • Establish and maintain a database backup and recovery strategy.
  • Make recommendations for optimizing existing database code.

  Desired Skills & Experience

  • 3 to 5 years of SQL Server database administration experience
  • Demonstrable analytical and problem solving skills with the ability to quickly identify and solve database errors orperformance bottlenecks.
  • Experience writing Transact SQL and Stored Procedures.
  • Extensive index and query tuning on high-transaction systems.
  • Experience in designing, installing, and supporting SQL Server 2005.
  • Exposure to SQL Server 2008
  • Hands-on database tuning and troubleshooting experience
  • Strong work ethic, attention to detail, and drive to be successful; ability to workwith minimal supervision.
  • Bachelor's Degree in business, computer science, engineering or an equivalent combination of skills, training, and experience is required.

  ---

   

  Buyseasons, Inc. is seeking a Computer Systems Analyst for its New Berlin, WI office.

  JOB DESCRIPTION:  Lead team of direct and indirect QA resources in a global delivery model to provide QA services to development, support and infrastructure projects. Design and deploy web-testing platform for new web systems. Design and implement scalability testing, ongoing deployment test, and other tests as determined to support all Web Development practices. Provide support for on-leave personnel including daily production testing and support. Test web projects, programs, newsletters, and other products to verify such features perform as expected, and automate repetitive testing using discretion and independent judgment. Develop and modify testing procedures as needed or requested for new features. Produce comprehensive test plans for large-scale projects and recurring projects.  Actively participate in all phases of development projects in order to maintain a comprehensive view of each project and determine use cases.  

  JOB REQUIREMENTS:  Bachelor’s of Engineering degree* in Computer Science or a related field followed by five years of progressive, post-baccalaureate experience as a Computer Systems Analyst or related occupation, including Quality Assurance Analyst, Program Analyst, Project Engineer, including:

  • 3 years of experience working with automated scripting;
  • 3 years of experience applying understanding of Web design and development tools;
  • 3 years of experience applying knowledge of ASP, VB, VBScript, and Java script;
  • 3 years of experience working with multiple browsers and operating systems;
  • 3 years of experience with relational databases (Oracle, DB2, SQL Server) and back end testing;
  • 3 years of experience writing test plans, automated scripts and developing use cases.
  • 3 years of experience automating testing for recurring projects
  • 3years of experience generating reports for logging and bug reporting
  • 3 years of experience working with technical and non-technical audiences;
  • 3 years of experience demonstrating excellent communication and leadership skills
  • 3 years of Tool experience such as Rational Robot, QA Hiperstation, Win Runner, QuickTestPro, Quality Center, Test Director, Rational Test Manager and Load Runner

  Experience may be gained concurrently. Any suitable, equivalent combination of education, experience, or training is acceptable, as are foreign equivalent degrees.  *Foreign equivalent degrees and any suitable equivalent combination of education, experience, or training are acceptable, including equivalencies established via an educational equivalency evaluation prepared by a qualified evaluation service. 

  Job Order number must be indicated on your response.

  Please send résumé to:

  Linda Wallace

  Job #CSA1211

  Buyseasons, Inc.

  5915 S. Moorland Road

  New Berlin, WI  53151

  Or lindawallace@buyseasons.com

  ---

   

  Position:  Distribution Center (DC) Process Engineer

  Summary

  The DC Process Engineer will be responsible for managing the design, implementation, and support of the engineered standards programs within the BUYSEASONS, Inc. distribution center(s).  This role will work with the distribution center management, outside vendors, associate relations, and IT support to optimize and drive results in all process improvement projects.  This individual will own all distribution focused capital projects and conduct other key improvement initiatives as directed by the Distribution Center leadership team.  The DC Process Engineer reports to the Director of Supply Chain Operations.

  Responsibilities

  • Coordinate capital projects and standards programs with the DC management team.
  • Maintain and administer the Labor Management System (LMS).
  • Maintain complete standards and methods documentation, perform all scheduled audits and perform necessary maintenance on DC standards to assure continued accuracy.
  • Improve work methods (Reducing steps, travel, non-value added time, and waste, deploying best practices, work simplification, staff planning, balancing, and identification/removal of barriers to productivity).
  • Optimize material flow (Travel reduction, process balancing, optimizing storage utilization and put-away logic, and efficient slotting).
  • Provide Operations team with necessary support and guidance for improving utilization of our resources (Direct and Indirect Labor, equipment, space, etc.)
  • Provide technical support for material handling system improvement (configuration, improved capacity, efficiency).
  • Monitor and maintain an a deep understanding of variables impacting key performance metrics, contributing input and support to team in achieving targets.
  • Provide guidance and support for cost reduction projects.
  • Participate in the Safety Program process.
  • Provide work direction, leadership, and training to other employees as needed
  • Perform other related duties as assigned. 

  Requirements:

  • 5+ years’ experience in a direct-to-consumer or “piece pick” fulfillment operation.
  • Bachelor’s degree in Industrial Engineering or other applicable engineering degree.
  • Labor management system and standards development experience.
  • Experience with WMS/LMS software and warehouse automation technology.
  • Capital expenditure justification and working knowledge of engineering economics.
  • History of successful project management experience.
  • Past experience working with consultants and third party providers in the area of labor standards, equipment design, and facility flow preferred.
  • Excellent interpersonal, written and verbal communications skills.
  • Experience with MS Excel, Word, Access, Power Point and Project.
  • Lean/Six-Sigma, Kaisen knowledge a plus.
  • Available to occasionally work different shifts during peak season when the DC shifts to a temporary 24x7 work environment.

  ---

   

  Position:  Distribution Center (DC) Manager Fulfillment 

  Summary

  The DC Manager Fulfillment is responsible for setting the tone with strong, ethical, and people-focused leadership.  The individual will be accountable for the development, planning, preparation, performance, and recap of the fulfillment process in a large, fast-paced distribution center.  The individual’s leadership will guide the overall success of the pick, pack & ship operations, by showing the ability to analyze trends, solve problems, communicate across the organization, while motivating and developing their team. The DC Center Manager Fulfillment reports to the Director of Supply Chain Operations. 

  Responsibilities 

  • Establish and maintain effective relationships with peers, team, and all organizational leadership in order to communicate effectively, collaborate across departments, and strategically implement solutions.
  • Inspire your team with challenging assignments and coaching to facilitate individual growth and development; foster a collaborative environment in which diverse backgrounds are respected and valued.
  • Ensure performance plans are set, maintained, reported on, and continuously improved; identify areas for improvement and generate creative solutions.
  • Maintain a high level of customer service and brand adherence throughout the process.
  • Manage a safe workplace by advocating safety training and accident preparedness.
  • Develop and maintain standard operating procedures.
  • Work with area Supervisors to ensure the efficiency and accuracy of each Associate is being fairly and accurately measured, coaching those not meeting standards and rewarding high performers.
  • Analyze projected sales and plan accordingly for adequate staffing and equipment.
  • Understand and effectively communicate company policies to ensure compliance and consistent administration.
  • Ability to manage a large seasonal workforce of over 1,000 Outbound Associates running 24x7 during peak processing periods.

   Requirements: 

  • 5 – 7 years of prior experience in distribution operations leadership.
  • Experience in direct-to-consumer fulfillment preferred.
  • 2+ years of P&L management.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Ability to communicate clearly and effectively in all situations with strong interpersonal skills.
  • Strong reasoning, analytical and problem solving skills.
  • Ability to interpret and understand policies and procedures and relate them to others.
  • Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders.
  • Demonstrated responsibility, maturity, and leadership ability.
  • Working knowledge of Windows, Microsoft Office, Word and Excel along with WMS experience.
  • Previous experience managing diverse teams of 200+ Associates plus seasonal workforce experience.
  • Available to support multiple shifts during peak processing periods.
  • Must possess a sense of urgency required to work in a deadline-driven environment.

  ---

   

  Position:   Senior Retention Manager

  Summary 

  The Senior Retention Manager will identify opportunities to optimize branded email and overall direct response marketing from both a customer experience and business results perspective, increasing metrics and creating best in class email experiences.   This person will oversee contact management optimization efforts, planning and prioritization, reporting and analytics as well as a comprehensive creative and content enhancement effort.   The leader of the Retention Marketing Strategy and Planning group will be critical to driving overall direct marketing (including direct marketing) business and customer centric objectives. 

  Responsibilities 

  • Contact Management Optimization:  In an effort to deliver best in class direct response marketing and email experiences, this person will develop an overall contact and retention management strategy that provides increased relevance to our customers and material revenue to the business, utilizing testing, analytics and email platform innovation.
  • Strategy reporting, analytics and testing: Develop and manage testing, reporting and analytics geared towards understanding and optimizing our direct response channels.
  • Deployment Planning and Prioritization:  Insure flawless execution of all direct response and email campaigns with a special focus on targeting and prioritization. Enhance current processes and procedures.
  • Innovation: Understand and advocate for compelling new email and direct response practices.
  • Driving creative best practices:  In collaboration with internal and external resources, optimize our current email and direct response designs using qualitative and quantitative research.
  • Analyze and interpret data, including financial analysis/modeling for new products.
  • Manage creative process, including outside agencies and vendors.
  • Communicate deliverables, timelines and obstacles to direct management.
  • Supervise and motivate others.

  Qualifications 

  • 5 – 6 years of Tactical Marketing experience, including 3 – 4 years of experience with Database Segmentation Marketing.
  • Bachelor’s degree in Marketing, Communications, Business or related field (MBA preferred); or, equivalent combination of education and experience.
  • Must be able to analyze and interpret data, including financial analysis/modeling for new products.
  • Excellent communication skills with all levels of management.
  • Ability to make strategic decisions and solve problems while working under pressure.
  • Prioritize and organize effectively.
  • Show judgment and initiative to accomplish job duties.

  ---

  Title:  Senior Manager of Online Acquisition 

  Summary 

  The Senior Manager of Online Acquisition will drive new customer acquisition efforts in multiple channels, including but not limited to: display, affiliate, search (paid and organic) and feeds.

  Responsibilities 

  • Scope, test, manage, monitor, launch and report on new customer acquisition channels.
  • Analyze campaign and channel results to determine how to best allocate marketing dollars to drive revenue and profit.
  • Develop and own budget, reporting, forecasting and overall marketing plans for initiatives to drive lead generation, customer acquisition, engagement, and monetization.
  • Maintain continued optimization of marketing acquisition channels.
  • Keep pace with emerging SEM trends to increase effectiveness of customer acquisition programs.
  • Deliver weekly reports on campaign and channel metrics.
  • Identify acquisition sources with high Customer Lifetime Values and develop campaigns targeted to their media preferences.

   

   

  Qualifications 

  • Bachelor’s degree or equivalent combination of education and experience.
  • 3 – 5 years of professional experience.
  • Experience working with online channel marketing required.
  • Experience working with SEO and Paid Search optimization tools.
  • Online retail experience preferred.
  • Experience working with media attribution analysis is a plus.
  • Knowledge of behavior and demographic targeting and ROI-driven optimization.
  • Knowledge of direct marketing, segmentation, testing and measurement techniques.
  • Strong communication and presentation skills.
  • Proficient in Excel and PowerPoint.
  • Ability to work creatively and thrive in fast paced, resource-constrained, entrepreneurial environment.

  ---

  Position:   SEO Link Building Specialist

  Summary

  The SEO Link Building Specialist will work on off-page marketing strategies that improve search engine rankings and overall visibility.

  Responsibilities

  • Identify link opportunities through research and link analysis.
  • Recommend content strategies that will attract links.
  • Understand overall search marketing goals and developing a link building strategy to support SEO campaigns.
  • Generate link requests, directory submissions utilizing targeted keywords and target URLs.
  • Develop contacts to facilitate and scale efforts.
  • Stay abreast of best practices and promising tactics for link building.
  • Test new tactics for link pitches and content.
  • Prepare reports showing progress of all requests.
  • Syndication of content to external websites.
  • Assisting in research based administrable tasks.
  • Carry out targeted link acquisition. 

  Qualifications

  • 2 – 4 years of experience, including blog promotion experience.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Understand link values and be able to spot link opportunities which will help the client achieve marketing goals.
  • Ability to perform competitive link analysis.
  • Knowledge of successful link building tactics and demonstrated track record of success in link building.
  • Understanding of how links support SEO efforts.
  • Ability to write short articles and blog posts.
  • Knowledge of best practices for outreach to webmasters, bloggers through email, social media and blog comments.
  • Flair for online research.
  • Passion for learning and staying up-to-date on current trends.
  • Strong negotiating and time management skills.
  • Must be detail-oriented and keep solid records of efforts to be able to report on successes and adjust tactics based on results.
  • Excellent written and verbal communication skills.
  • Proficient in Word and Excel.
  • Technical skills such as HTML, CSS and CMS will be beneficial.

  ---

   

  SEO Specialist

  Summary 

  The SEO Specialist will continuously identify new ways to develop, implement and support search engine marketing strategies and programs. 

  Responsibilities

  • Coordinate search engine campaigns through all phases of launch and maintenance; including creative development, tracking, reporting, analysis and optimization.
  • Strategically leverage organic search techniques to drive relevant traffic to our sites.
  • Analyze opportunity for growing traffic on major engines, continually monitor new trends and evaluate risk/reward for implementation.
  • Work with development teams to improve site architecture for SEO and recommend content development strategies.
  • Optimize web pages including copy, metadata, titles, descriptions, alt tags, and streamlining code for SEO.
  • Research and resolve HTML code and content, link architecture and navigation issues.
  • Assist in layout of web pages when required.
  • Continually monitoring organic search rankings to increase traffic and sales.
  • Analyze website strategies and translating qualitative or anecdotal data into recommendations and tactics for revising the strategies. 

  Qualifications

  • 3+ years marketing experience including search engine optimization experience.
  • Bachelor's degree required; concentration in Advertising, Marketing, and/or Communications preferred.
  • Experience auditing websites and creating action plans.
  • In-depth knowledge of search engine algorithms and ranking factors.
  • Basic knowledge of HTML.
  • Knowledge of keyword selection, density analysis, reporting and link building tools a must, with the ability to optimize web pages including HTML and CSS. JavaScript a plus.
  • Experience with Omniture Site Catalyst and/or Discover a plus.
  • Must stay up to date with latest in the search engine and SEO industry to identify trends, new approaches, etc.
  • Experience working with large e-commerce site preferred.
  • Ability to multi-task, take initiative and drive projects forward.
  • Excellent verbal and written communication skills.
  • Must be self-directed, able to manage details, maintain flexibility and have efficient work habits.Position:  Brand Manager

  ---

   

  Summary 

  As a member of the BUYSEASONS, Inc. retail ecommerce marketing team, the Brand Manager is responsible for ensuring that the BuyCostumes.com brand voice is executed consistently throughout all of our customer touch points including our ecommerce websites, catalogs, emails, and through our customer service center.  You will coordinate with our merchandising and marketing teams to ensure all products are positioned correctly with regards to BuyCostumes.com as well as within the competitive marketplace.  You will work with all teams across our organization to help determine appropriate product placement and assist in the development of an appropriate promotional strategy and calendar to ensure that  BuyCostumes.com stays consistent to the brand strategy.  Communicating the brand internally to all employees is also key. The Brand Manager will report to the Director of Brand Strategies. 

  Responsibilities 

  • Know the BuyCostumes.com brand experience inside and out and ensure that all touch points remain faithful to that brand experience. Ensure that the customer experience is all that it should be.
  • Oversee the implementation of the brand voice across all mediums and continue to monitor the voice of the brand over time.
  • Analyze competitor products, sales programs, and collateral to assist in promotional decisions.
  • Be the "passionate champion" for the BuyCostumes.com brand.  Ensure brand excellence and innovation (including from a user experience perspective). 
  • Communicate brand direction and information throughout the company (including Product Development, Merchandising, Marketing, Customer Service and Information Technology) as well as to 3^rd party business partners in order to maximize sales and profitability of the product lines.
  • Work closely with the Marketing team and Product Development to take part in customer feedback sessions to better understand the customer and the product line needs from a firsthand perspective.
  • Work with the Director of Brand Strategies to understand the BuyCostumes.com creative branding guidelines.
  • Continue to monitor that branding guidelines are being adhered to across all areas of the business.
  • Other duties as assigned.   

  Qualifications

  • 5+ years of professional experience with a full understanding of the retail ecommerce industry, including 2+ years of brand management experience.
  • Marketing and/or Product Development experience required.
  • Bachelor’s degree in Marketing or related field.
  • Excellent written and verbal communication skills.
  • Strong time-management and organizational skills; must be solution-oriented and have extreme attention to detail.
  • Strong analytical skills and the ability to convey information to all levels within the organization.
  • Outgoing personality; must be able to work within multiple areas of the organization.
  • Proficient in Microsoft Office product (proficiency in Excel a must) as well as familiarity with business intelligence tools.

  ---

  Position:  Demand Planning and Inventory Analyst

   

  Summary

  The Demand Planning and Inventory Analyst plays a critical role in the supply chain by providing demand plans for inventory planning, replenishment, and merchandising.   As a Demand Planning Analyst, you will work cross functionally as part of a supply chain team to ensure forecasting strategies align with corporate direction. This information will be used to develop action plans and address changes in current trends, corporate strategies, and promotional events.   This role plays a vital part in managing the overall inventory flow as well as ensuring future forecast accuracy.  This role will also be responsible for inventory run out plans for discontinued and aged inventory and any other related reporting required to analyze the inventory. 

  Responsibilities

  • Establish weekly and monthly demand plans at multi-levels of the business  based on historical data, market intelligence, and business objectives
  • Manage and maintain any and all systems employed for forecasting and demand planning
  • Lead meetings with the Merchandising, Business Development, Marketing, and Replenishment teams to discuss sales trends, upcoming advertisements and all other event that may impact the forecast of each category
  •  Utilize a best in class forecasting tool to manage statistical forecast and analyze results to select the best forecast methods and system settings to generate the most useful results
  •  Analyze new item characteristics and work with the Merchandising and Marketing Teams to develop initial sales forecast for all new products
  • Track and report Demand plan accuracy throughout the organization
  • Develop and manage any required inventory reporting regarding inventory velocity and aging
  • Develop and manage planned run-out dates for discontinued products
  • Participate on any ad-hoc activities as assigned 

  Requirements:

  • Bachelor’s degree  in Business, statistics or related field
  • Minimum of 5 years of materials planning and/or forecasting experience
  • Demonstrated analytical skills
  • Good interpersonal and communication skills
  • Strong proficiency using Microsoft Excel and Word
  • Experience with Microsoft Access is a plus

  ---

  Customer Service Supervisor, 2nd shift

  Summary

  The Customer Service Supervisor provides leadership and direction to Customer Service Representatives by planning, organizing, and directing associates to deliver excellent and high-standard customer service support to BUYSEASONS, INC.’s customers. 

  Responsibilities 

  • Lead, motivate and support a team of Customer Service Representatives handling a combination of inbound calls, chat, email and back office services in a fast paced, highly seasonal environment.
  • Develop team members to provide outstanding service in an efficient manner through quality assurance monitoring, coaching, feedback, and training.
  • Through effective communication, recognition, and development create a supportive work environment that maximizes associate potential and minimizes turnover.
  • Resolve escalated calls and calls requiring in depth knowledge of BuySeasons’ products/services.
  • Partner with other departments, including Marketing, Merchandising, IT, and the Distribution Center to identify and implement improvement opportunities.
  • Analyze and prioritize web site and technology issues that are escalated by CSRs and customers.  Actively partner with the IT team in resolution of such issues.
  • Evaluate, prioritize, and coordinate workflow activities to meet target service levels.
  • Analyze measurable individual and team performance data and develop action plans to continuously improve.
  • Assist Training Coordinator with the design, development, and update of training materials.  Assist with the preparation of training programs that can effectively be delivered through a wide variety of mediums to support the evolution of the Department.
  • Lead training classes as needed.
  • Assist with the selection, training, and oversight of a seasonal team members. 
  • Regularly monitor phone calls, chats, and emails across all locations, providing feedback to CSRs and reporting to CS leadership.  Utilize observations from this monitoring to identify training needs and develop training materials and job aids to improve service.
  • Other duties and projects as needed.  

  Qualifications              

  • A Bachelor’s degree or equivalent combination of education and experience.
  • 1-3 years of progressive experience in a customer service environment.
  • Previous supervisory and/or training experience required.  Leadership experience in a highly seasonal environment preferred.
  • Exceptional written and verbal communication skills.
  • Highly creative with strong organizational and problem solving skills.
  • Proven ability to motivate and develop team members.
  • Understanding of statistics and data analysis.
  • Detailed knowledge of Windows applications.
  • Schedule flexibility to work evenings and weekends as required.

  ---

• Current Openings are also posted on MilwaukeeJobs.com