Wholesale & Drop-Ship FAQ

• F.A.Q.

• Q: We don't yet have an online store. Can you help us?

  A: We do not have a solution to help retailers that are not yet selling online.

  Q: We don't have an online store yet. Can you get us set up with one?

  A: Sorry but we do not have the ability to provide ecommerce web sites at this time. We are strictly focused on fulfilling product.

  Q: Who owns the customer when you drop-ship orders for us?

  A: Customer will always be owned by you (the merchant). They won’t know that BUYSEASONS exists since all customer service will be handled by you.

  Q: What happens if a customer wants to return an item?

  A: Since you own all of the return processing, you establish whatever returns policies you’re comfortable with.

  Q: What does the packaging that the customer sees look like?

  A: All orders are shipped in a high-quality craft corrugate box with a branded packing slip and label containing your name, address, and contact information.

  Q: What if a customer receives an incorrect shipment?

  A: If a customer receives an incorrect shipment you will need to place a replacement order.

  Q: How much do I need to buy? Do you have minimum order amounts?

  A: Our program doesn’t have any minimum order amounts or commitment levels; however we do analyze each potential merchant partner to determine if sales volumes will be large enough before adding them to our program. Because all of our money is made by actually selling product, some small retailers may not qualify.

  Q: What are your set-up or maintenance fees?

  A: We currently do not have any monthly, quarterly or yearly fees. However there is a one-time $500 account set-up fee with $400 of the fee applied as a credit toward merchandise.

  Q: How much does it cost to integrate my system to BUYSEASONS' system?

  A: We do not charge you anything (other than our $500 set-up fee) to integrate with us. However you will most likely have to pay for software development to create the necessary XML messages and communication links to process inventory and orders. Because the time and cost varies depending on your base ecommerce shopping cart, in-house vs. outside developers, etc , we cannot provide a good estimate on this.

  To learn more about out direct drop-ship program, contact the BUYSEASONS Direct Team